Privacy Policy


Online Airport Transfers Ltd, we are committed to protect and respect your privacy. This policy sets out how we collect, treat any information provided by you, under the new laws: GDPR (General Data Protection Regulation).

This privacy policy outlines how Online Airport Transfers Ltd collects, uses and protects any personal information that you give when you visit

We may choose to change its privacy policy from time to time, so we advise that our customers check this page regularly.


Card payment

Card payment are processed by Stripe and PayPal. Please click the link below for more information.


How do you protect my information?

  • We only use your information in order to fulfil our obligations to you and for administration purposes.
  • We will only disclose enough information to our drivers and sub-contractors in order that they can provide the service requested.
  • We will never sell or disclose your information to a 3rd party except where required by law.
  • We use a top-of-the-rage security certificate from Thawte in order to protect your credit card and personal details.
  • Our staff only have access to the information that is required to do their job.


What type of information do you collect?

  • Any information that you submit into a form may be collected and stored by the web or database server in order to improve our operations and to provide the best possible service.
  • In common with most websites, we automatically collect certain information about your computer in order to analyse how our customers use our website. This information includes your IP address and the details of your web browser.
  • Email and communications with the site are archived until no longer required.


Do you use cookies?

Yes. Cookies are required in order to provide interactive functionality such as logging in and preparing quotes.


What information do you send me?

  • Emails generated in the course of your use of our website such as booking confirmations.
  • Emails keeping you informed on the progress of your booking.


If you have any questions or concerns regarding how we use your information, please contact our control center on +44 (0)20 8111 1104.